What it does

The resource library is a shared file area where programs, institutions, and organizations keep documents, links, and reference material organized in folders. Each folder belongs to a specific level — organization, institution, program, or personal — and who can see or manage it follows that level.

Who it's for

Administrators and coordinators create and manage the folder structure at their level; faculty and learners browse folders they have access to and open, preview, or download what they need, with the personal portal view showing everything read-only.

How it works

The Resources page shows a folder tree on the left and the selected folder's contents on the right; on a phone, the tree opens as a bottom sheet instead. Selecting a folder updates the page address, so you can bookmark or share a direct link, and a breadcrumb trail shows where you are.

Only folders that contain other folders show an expand arrow. Pause on a long name to see the full title. To rename a folder or move it to trash, select it first, then use the actions on the folder header — not on individual rows in the tree.

Nesting and scope. Folders can be nested inside other folders to any depth. Each folder is scoped to the context you're working in — organization, institution, program, or personal — and that scope decides who can find it. When you create a folder, you can also name folder managers, turn on upload notifications, and grant roles view access.

Stars. You can star any item to mark it for yourself. Stars are personal — they help you refind things and are not visible to anyone else.

Before you start

You need resource-management permission at the folder's level (organization, institution, or program) to create or edit a folder; without it, you can only browse.
Decide the scope before creating a folder — organization, institution, program, or personal — since a folder can't be moved to a different parent later.
Know which roles need view access before opening the New Folder sheet, if a role should browse straight to the folder.

Do this

Open the Resources page (/resources, or /organization/resources for the organization-wide library) → you should see the folder tree on the left and the selected folder's contents on the right.
Select a folder in the tree, or select Create first folder if none exist yet → the page address updates to that folder and the breadcrumb trail shows your location.
Select the New Folder button → the New Folder sheet opens with Destination, Details, Access, and Preferences sections.
Enter a name in the Folder Name field. Optionally add a description, name Folder Admins, grant Visible to Roles, or turn on Notify on new uploads. Select Create → the new folder appears in the tree, nested under the folder you had open.
To find something inside the open folder, type at least two characters into the search field above the folder contents → matching items appear below, by name or description.
To search everywhere instead, turn on the All folders toggle next to the search field → results span every folder you can access, and each result shows which folder it lives in.
Select the star icon on any item's card to mark it for yourself → the icon fills in to show it's starred.

You're done when

The new folder shows in the tree, nested where you created it, with the name and access you set.
A search returns the items you expect, scoped to the current folder or, with All folders on, the whole library.
A starred item's icon stays filled so you can find it again quickly.

Boundaries and limits

Folder visibility follows scope and permissions: personal folders are visible only to their owner, and organization, institution, and program folders need resource-view permission at that level.
Creating, editing, and deleting folders requires folder-management permission at the folder's level; browsing alone never grants it.
The personal portal is view-only: no create, upload, or edit actions appear there.
Folders can't be moved to a different parent. If a folder is in the wrong place, move its contents item by item and recreate the folder.
System-managed folders are maintained by the platform and can't be renamed or removed by regular administrators.
Search matches names and descriptions only, not file contents.
Library-wide search requires at least two characters.
Stars are per person and carry no permissions; starring an item does not share it.
An expand arrow means the folder has nested folders, not files. Files always appear in the main list after you select a folder.
Folder rename and trash are on the selected folder's header, not on each row in the folder list.

Common questions

Q: Why can't a resident see a folder I created? A: Check the folder's scope. An institution-level folder is visible only to people with resource access at that institution, and a program folder only to that program; personal folders are never visible to others.

Q: Can I link someone directly to a folder? A: Yes. Each folder has its own page address — copy it while viewing the folder and share it; the recipient still needs access to that folder to open it.

Q: Can I reorganize by dragging folders into each other? A: No. Individual files, links, and documents can move between folders, but folders themselves can't be moved once created.

Q: Why don't some folders have an arrow? A: Folders without nested folders have no expand arrow. Select the folder to see its files, links, and documents on the right.

Q: Does search look inside PDFs or Word documents? A: No. Search covers item names and descriptions, in the current folder or the whole library with the global toggle.

Resource Library and Folder Organization