What it does

Each user controls how the platform reaches them. Pick which categories you receive, on which channels (in-app, email, push), during which hours, and whether emails arrive right away or bundled into a digest.

Who it's for

Every signed-in user — learners, faculty, coordinators, advisors, and administrators.

How it works

Preferences are personal. They only affect what you receive, and no administrator setting changes when you edit them.

Your preferences page opens with a master switch. Turning it off pauses all notifications. Turning it back on restores your previous per-category choices.

Below that, a channel matrix lists notification categories: form reminders, schedule changes, case updates, grade publishing, compliance deadlines, announcements, benefit requests, approval requests, and system notices. Toggle in-app, email, and push for each category on its own.

A dedicated section covers curriculum-related notices with its own per-type channel choices.

Quiet hours. Enable quiet hours and set a start time, end time, and timezone — for example 22:00 to 07:00. Quiet hours apply to all your notifications, not one category at a time.

Digest frequency. Choose immediate delivery, or a bundled digest sent hourly, daily, or weekly. This also applies across all your categories.

Changes take effect when you press the save button. A confirmation message appears when they are stored.

Before you start

Nothing to request — every signed-in user has their own preferences page; no admin permission is needed.
Check with your administrator first if a category or channel is missing — they may have turned it off org-wide.
Preferences only affect delivery to you. They never change what your institution sends overall.

Do this

Open the /preferences/notifications page → the Notification Preferences page opens.
To stop everything at once, turn off the switch on the All Notifications card → the description changes to say you won't receive any notifications, and the Save Preferences button becomes disabled.
In the Notification Channels by Category section, toggle In-App, Email, or Push for any category row → each switch updates independently.
Scroll to the curriculum notifications section for course-related notices, and set its per-type channels the same way → those toggles update independently too.
On the Quiet Hours card, turn on Enable Quiet Hours, then set Start Time and End Time → the time fields appear once the switch is on.
On the Email Digest card, choose a Digest Frequency — Immediate, Hourly Digest, Daily Digest, or Weekly Digest → the card shows your chosen frequency.
Select Save Preferences at the bottom of the page → a confirmation toast confirms your preferences saved.

You're done when

✓ The confirmation toast appears after you select Save Preferences.
✓ The categories, channels, quiet hours, and digest frequency you set match what you chose.
✓ If you paused everything, the All Notifications card shows the paused description and the save button is disabled until you turn it back on.

Boundaries and limits

Nothing saves automatically. You must press save. While all notifications are paused, the save button is disabled — unpause first, then save.
Quiet hours, timezone, and digest frequency are account-wide. You cannot set different quiet hours or digest schedules per category.
The available categories and channels are fixed by the platform. You cannot add custom categories.
Push toggles appear in the matrix, but push delivery also needs a device enrolled for push. Device enrollment isn't offered yet, so push selections don't produce deliveries.
Text-message (SMS) delivery isn't offered as a personal channel choice.
Your preferences control delivery to you only. Administrators separately control which types the organization sends. If an administrator disables a category, enabling it here won't bring it back.

Common questions

Q: I'm getting too much email. What should I change? A: Switch specific categories from email to in-app only, or keep email on and set digest frequency to daily or weekly.

Q: Will pausing notifications make me miss deadlines? A: Pausing stops delivery, not the underlying work. Assignments, deadlines, and tasks stay visible on their own pages.

Q: Do quiet hours delete notifications sent overnight? A: No. Quiet hours affect when you are disturbed, not whether something is recorded — items still appear in your notification center.

Q: Why am I still not getting a notification type I enabled? A: Your administrator may have disabled that category or channel for the whole organization or program. Check with them.

Personal Notification Preferences